Due to current restrictions of the Welsh Lockdown, our store must remain closed. In the meantime, our telephone line 01978 756000 is redirected to our home number and we are able to book measures, bring samples and carry out fittings in your homes providing no-one is showing symptoms and social distancing measures are adhered to. Our fitters will wear masks and remain away from you at all times to ensure your safety.
RING 01978 756000 for any measures or advice and we will be happy to help.
Our customers’ safety is our priority and therefore we can assure you there will be a strict 2m distancing in place and all areas and sampling will be regularly sanitized. We will provide masks,gloves and hand sanitizer instore and our fitters will be wearing masks and gloves when possible whilst in your homes/businesses.
We ask that you open the door and take yourselves to another room away from where they are fitting until they have completed the job and have left your premises. Please provide no drinks/snacks. Invoices will be left in the room where the fitting has taken place and we ask you to pay preferably by Bacs/Card payments by phoning the shop. If you must pay by cash or cheque please can you put this in an envelope in advance of our arrival and leave it where the fitter can safely pick it up.
We appreciate that people will still not always be able to get to our shop and that measures will be required so we are continuing our measuring service along with bringing samples to you in your homes for you to choose. Again this will be done safely with our estimators wearing masks and gloves and keeping a distance from you.
We look forward to providing you with our best service as ever whilst ensuring that we keep you safe during these difficult times.
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